bj77b Privacy Policy

bj77b is a trusted online betting and casino platform in Bangladesh. We believe that your personal privacy is a fundamental right and it is our responsibility to protect it. This privacy policy ("Policy") applies to the bj77b website, mobile platform, and other services.

This policy describes what information we collect when you use our services, the purposes for which we use that information, and how we ensure its security. By registering with bj77b or using our services, you are considered to have agreed to the terms of this privacy policy.

Our platform operates in accordance with strict security standards. We use SSL encryption and modern data protection frameworks to ensure the highest level of security for your information. This commitment is at the core of the bj77b brand.

bj77b collects only the information necessary to provide its services. We do not collect unnecessary or excessive information. The following sections describe the information we collect:

2.1 Personal Identification Information

Information you provide at registration may include:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Occupation and source of income (as part of regulatory requirements)

2.2 Financial Information

We collect the following financial information to process transactions:

• Mobile banking number (bKash, Nagad, Rocket, or Upay)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical and Usage Information

When you use our website or app, the following information may be collected automatically:

• IP address and device identifier
• Browser type and operating system
• Time spent on the platform and pages visited
• Game play history and preferences
• Login time and location information (if permission is granted)

2.4 Communication Information

When you contact our customer support team via live chat or email, a record of that conversation is kept with us. This helps us improve our service quality and resolve disputes.

bj77b uses collected information only for specific and legitimate purposes. We do not sell your information to any third party. The main purposes for which we use information are:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To operate betting, casino games, and other entertainment services.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity Verification: To comply with KYC (Know Your Customer) requirements.
• Fraud Prevention: To ensure account security and detect unauthorized activity.
• Customer Support: To resolve your questions and issues.
• Promotional Communication: To inform you about bonuses and promotional offers with your consent.
• Responsible Gaming: To identify gambling problems and take preventive measures.
• Service Improvement: To improve the platform and enhance the user experience.
• Legal Compliance: To comply with applicable laws and regulations.

The bj77b website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: These are required for the basic functionality of the website. These cookies are used to maintain login sessions and perform security verification.
• Functionality Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to monitor our website performance and understand user behavior.

4.2 Cookie Controls

You can decline or delete cookies at any time by changing your browser settings. However, disabling cookies may cause some services to not work properly.

bj77b has adopted industry-standard technical and organizational measures to ensure the security of your personal information. Our security framework consists of the following layers:

• SSL Encryption: All our data transfers are encrypted using TLS/SSL technology, which protects your information from third-party interference.
• Data Encryption: Stored sensitive information is protected by strong encryption algorithms.
• Access Controls: Only authorized staff can access the information needed for their specific roles.
• Security Monitoring: Our systems are monitored around the clock for security threats.
• Regular Audits: Our security measures are regularly reviewed and updated.

5.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal requirements. Financial transaction records are generally kept for five to seven years.

bj77b does not sell your personal information to any third party. However, in certain circumstances, limited information may be shared with our trusted partners and service providers:

6.1 Payment Processors

Information necessary to process transactions via bKash, Nagad, Rocket, and Upay is shared with these payment providers. These third parties are governed by their own privacy policies.

6.2 Technology Partners

Minimal information necessary to operate gaming services may be shared with game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others.

6.3 Legal Requirements

We may be required to share information with authorities in the following cases:

• In compliance with court orders or government directives
• To comply with anti-money laundering (AML) regulations
• To assist law enforcement agencies in fraud investigations

bj77b believes that you should have control over your own information. As a user of our platform, you have the following rights:

• Right to Access: The right to request a view of what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances (where no legal obligation applies).
• Right to Object to Processing: The right to object to the use of your information for specific purposes.
• Right to Withdraw from Marketing: The right to opt out of promotional communications.
• Right to Data Portability: The right to receive a copy of your information in a structured format.

To exercise these rights, please contact our customer support team via live chat or email. We will generally respond to your request within 30 business days.

All bj77b services are intended only for those aged 21 and above. We do not knowingly collect any personal information from those under the age of 21. If we become aware that a minor has registered, we will immediately close that account and delete the collected information.

bj77b may update this privacy policy from time to time. The "Last Updated" date at the top of the page will be changed to reflect any updates. For significant changes, we will send a notification to your registered email address.

If you continue to use our services after an updated policy is published, you will be considered to have accepted the new terms. We recommend that you review this policy regularly.